![]() ![]() Usually, the OS asks which app should be used and if that should happen only once or always. The default application used for specific actions, including music playback is controlled by the OS of your device and you should have settings which app to handle which file types. We'd need some more context info so we can advise you better. ![]() Thanks for reaching out on the Community! Apologies for the delayed response, but we just came across this thread.įirst of all, thank you all for reporting this happening, however we're not able to reproduce this behavior of the mobile app. Installing Samsung Music along with VLC fixes the issue just as it does with Spotify. Still though, good luck with a lawsuit over something like that. The only difference is that VLC pops up asking for permission to view the local files where Spotify doesn't. I tested if this issue persists having only VLC installed instead of only Spotify, and sure enough the same problem is present. From my understanding, Spotify can't fix this issue because it's being caused by Samsung's default apps settings not working correctly. Installing the full version of the app or uninstalling Spotify are the only solutions. ![]() I know a lot of people are upset about having to install an app to fix this issue, but technically the Samsung Music app is already pre-installed on Samsung phones, although a bare bones version of it. ![]() In the Galaxy Store or Play Store you can install the Samsung Music app which fixes the issue and allows audio files to play in the My Files app without even leaving the app once you set Samsung Music to the default, just as they would if Spotify wasn't installed at all. This appears to be an issue with the My Files app on Samsung phones not properly using (or giving the option to use) the built in media player when an alternative media player such as Spotify is installed. Personal Audio Files always opened by Spotify (w/o. ![]()
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